Frequently asked questions
Find quick answers to common questions about our packages and services to help you plan your next trip with confidence.
Amendment and cancellation fees apply. Please ask your House of Travel consultant for full terms and conditions.
The carnival packages run between 30 October and 5 November 2026, with the main race on Tuesday, 3 November.
The races are held at the world-renowned Flemington Racecourse in Melbourne.
The Hill Stand is a covered stand offering superb views of the track and the city skyline. Note that the front and sides are subject to weather conditions.
The 3-night package includes admission to Lexus Melbourne Cup Day. The 5-night package includes admission to both Howden Victoria Derby Day and Lexus Melbourne Cup Day.
You can choose between the Causeway 353 Hotel (3.5 Star) or Avani Central Residences (4 Star).
Yes, a 50% non-refundable deposit is required at the time of booking to secure your package.
Full payment for the package is due by 01 September 2026.
The Hill Stand is covered, but the front and sides are open to the elements, so dressing for the weather is recommended.
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